Shipping Policy
Thank you for visiting and shopping at Noble Grande Store. Below are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 5-10 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: Free (5-10 business days)
- Express Shipping: $10.00 (2-5 business days)
Delivery delays can occasionally occur due to unforeseen circumstances or peak holiday seasons.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number. The tracking number will be active within 24 hours.
2. International Shipping Policy
Currently, we do not ship outside of the United States. Stay tuned as we work on expanding our shipping destinations in the future.
3. Customs, Duties, and Taxes
Noble Grande Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
4. Damages
Noble Grande Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
5. Missing or Delayed Shipments
If your shipment is delayed beyond the estimated delivery time or appears to be missing, please contact us at contact@noblegrande.com. We will assist you in resolving the issue promptly.
6. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Email: contact@noblegrande.com